Warranties
Industry-leading Assurances
- All of our systems come standard with industry-leading warranties.
- Warranties are factory-backed, so your repairs are handled by the company that built your system, not a third-party vendor.
- Extended warranties are available on qualified units to provide even greater protection.
Affinity™ Series Split System Air Conditioners and Heat Pumps Limited Warranties*
- 10-year Parts Limited Warranty* (Three-phase: 1-year Parts Limited Warranty)
- Lifetime Compressor Limited Warranty*
- 1-year Labor Limited Warranty*
Affinity™ Series, LX Series and Latitude™ Series Furnaces Limited Warranties*
- Lifetime Heat Exchanger Limited Warranty* (TL9E/TL8E: 20-year Heat Exchanger Limited Warranty)
- 10-year Parts Limited Warranty*
- 1-year Labor Limited Warranty*
LX Series Packaged Unit Limited Warranties*
- 10-year Parts Limited Warranty* (Three-phase: 1-year Parts Limited Warranty)
- 10-year Compressor Limited Warranty (Three-phase: 5-year Compressor Limited Warranty)
- 10-year Electric Heat Exchanger Limited Warranty (Gas: Lifetime Heat Exchanger Limited Warranty*)
- 1-year Labor Limited Warranty*
Air Handlers and Indoor Coils Limited Warranties*
- 10-year Parts Limited Warranty*
- 1-year Labor Limited Warranty*
- Thermostats and Controls Limited Warranties*
- 5-year Limited Warranty (Hx™3, Hx™, Residential Communicating Control, LX)
- 1-year Limited Warranty (THE)
Complete Assurance™ Limited Warranties*
If the heat exchanger fails within 5 years of installation on LX models/10 years on premium models, we provide optional furnace replacement in lieu of heat exchanger replacement.*
Extended Labor Warranties
Take advantage of our seasonal Extended Labor Warranty on qualified residential packaged units, gas furnaces and split systems with furnaces. It provides more protection for products designed to deliver more.**
*Lifetime compressor and heat exchanger limited warranties, Complete Assurance Limited Warranty, 1-year Labor Limited Warranty and 10-year Parts Limited Warranty require online registration within 90 days of installation. Otherwise, warranties revert to the standard 5- or 10-year compressor, 20-year heat exchanger and 5-year parts limited warranties.
**Available with participating distributors only. Contact your distributor representative or territory manager for more information. All YORK® products come with a written limited warranty on parts. This warranty states that a replacement part will be furnished for any part of the product that fails in normal use and service during the applicable warranty period specified in accordance with the warranty’s terms. Your authorized YORK® Contractor can review the warranty periods with you for the products you select.
Online equipment registration at UPGProductRegistration.com is required within 90 days after installation (except in California and Quebec).
Call Ambient Air at (310) 846-7035
Ambient Air